Late Payment of Commercial Debts
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Excuse 17: It was a genuine mistake



Underlying reasons

Customer is delaying
This is a classic delaying tactic
Customer made a mistake, not deliberately
Customer is under misapprehension that a mistake is a get out of penalty free card some how. Mistakes sometimes cost, which is one of the main methods that we learn from mistakes


  • "It is a genuine late payment charge"
  • May be worth crediting, but how will they learn not to make mistakes if they always get off